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Pricilla Bilavendran

Pricila Bilavendran is a test engineer and a certified mentor, currently at Billennium, as well as an advocate for diversity and inclusion. Her experience with Functional, EDI, ETL, Automation, API testing and Postman is part of what she shares in her workshops, webinars, and writing. A global ambassador for the WomenTech Network, and one of the speakers at its 2023 conference, she can be found on LinkedIn, Twitter, and her blog.

Why “Ship It Now, Fix It Later” Is Killing Your Customer Experience
Speed Without Quality: Why “Fix It Later” Fails Software Teams
Teams that prioritize speed over quality often ship faster in the short term, but pay a much higher price later. Rushed releases introduce avoidable bugs, frustrate customers, and slowly erode trust in the product. This blog explains: Why “ship it now, fix it later” creates quality debt that compounds over time How skipping or rushing QA leads to production issues, customer churn, and internal firefighting Why speed without discipline damages customer trust more than delayed releases How the real cost of poor software quality extends beyond engineering into support, sales, and morale Why high-performing teams treat quality assurance as a strategy, not a release gate How teams can move fast and protect customer experience with smarter QA practices The takeaway: sustainable speed isn’t about shipping faster at any cost, but about delivering reliable, trustworthy experiences that customers want to keep using.
How to Avoid That Nasty Feeling of Customers Finding an Ugly Bug
avoiding bugs in software
As we all know during software testing we uncover bugs in functionality, requirements, user flows, data, user experience and interface, etc. We put strenuous effort to avoid leaking bugs to production. In most cases, it’s inevitable to face some unpleasant scenarios. However, even the most experienced software testers can sometimes miss bugs, and nothing feels worse than when your boss notices that a customer found an ugly bug that made its way into production. We cannot ensure a pure bug-free product, but we can do our best to arrest important bugs that hamper the product's functionality. To do this, we need to follow a certain set of procedures and processes. In this blog post, we'll look at various ways that software testers may take to avoid that unpleasant experience and ensure the delivery of quality products and applications.
Essential Resources for Engineering Managers
Engineering Managers Guide to Releases
Feeling overwhelmed by the complexity of managing software releases? You're not alone. This post offers a practical engineering manager roadmap, complete with a checklist and timeline, to simplify the engineering release process. We'll also share valuable resources for engineering managers to help you build a high-performing team and streamline your releases. Let's make your next engineering release a success.
Outsource Quality Assurance: A Guide for Growing Software Teams
Outsource Quality Assurance
Outsourcing quality assurance means partnering with a third-party QA provider to manage part or all of your software testing process, including manual testing, automated testing, test strategy, and quality ownership. Teams outsource QA to improve release confidence, scale testing faster, and reduce the cost and complexity of building in-house QA teams. Are you looking to improve software quality or introduce test automation, but unsure where to start? Many teams feel the pressure to move faster without sacrificing reliability, especially when internal QA capacity is limited. Anyone who hears about the incredible feats of test automation will be motivated to attempt creating their own test automation suite. The catch here is, knowing where and when to start, as creating and maintaining the automation test suite for your organization can be exhausting. That’s where outsourcing the test automation process is helpful. While there are pros and cons, only you can decide whether or not it’s right for you.

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