Blog & articles

Feeling overwhelmed by the complexity of managing software releases? You're not alone. This post offers a practical engineering manager roadmap, complete with a checklist and timeline, to simplify the engineering release process. We'll also share valuable resources for engineering managers to help you build a high-performing team and streamline your releases. Let's make your next engineering release a success.

Want to know the secret to happy customers? It's customer testing. Seriously. In today's hyper-connected world, one bad review can spread like wildfire. Don't let your product launch become a social media disaster. Learn how incorporating customer experience testing can save you from a PR nightmare and build a product people actually love. We'll cover the different types of customer testing and show you how a customer satisfaction app can transform your business.

In an attempt to maximize efficiency, many organizations are asking Developers to contribute more to the testing effort, blurring the lines of responsibility between “Development” and “QA”. After all, nobody knows the code better than the Developer who wrote it. Although it’s difficult to dispute that fact, software testing requires a certain level of expertise and one cannot assume that a skilled Developer will necessarily equate to a skilled tester.

In the world of software development, the quality of a product is of utmost importance. Quality Assurance (QA) is a critical aspect of software development that ensures the final product meets the desired quality standards. QA metrics are used to measure the effectiveness of the QA process and to identify areas for improvement. While QA traditionally focuses on discovering defects, it is important to recognize the value of QA metrics in going beyond defect discovery.

The work of Jerry Weinberg cannot be ignored when speaking of quality. Jerry defined quality as value to someone who matters. When he said who matters, he meant the customer or end user. It’s impossible to build a quality product without considering the people for whom it is intended. However, most teams ignore or overlook the user aspect of the product from the beginning.

You’ll have a difficult time finding people and companies who disregard software quality. QA is fundamental to every product’s success. Even so, why do we see so many buggy products, delayed releases, and frustrated customers? There must be something fundamentally wrong with how we deliver software. We wanted to find out what causes poor software quality, among other issues like this. Because quality is multi-dimensional, every stakeholder has their own definition and understanding of quality. After discussing with multiple testers spread across product and service companies, one thing stood out — practices play an important factor in the overall software quality.